Legal
Privacy Policy
Last updated 21 July 2026
Who We Are
London Screen Hire is the controller of the personal data described in this notice. You can contact us at info@londonscreenhire.com or 07946 098813.
Information We Collect
When you request a quote, we collect the information entered in the form. This may include your name, email address, phone number, event type and date, venue, preferred screen size and the event details you choose to provide. We do not collect payment details through this website.
Our hosting and security providers may process technical request data, such as IP address, browser information and server logs, to deliver and protect the website. If you accept optional analytics, we also receive aggregated usage and performance information.
How and Why We Use Your Information
We use enquiry information to respond, prepare a quote, discuss your requirements and take steps towards a booking at your request. We also process information where necessary for our legitimate interests in administering enquiries, keeping business records and protecting the website from misuse.
Optional analytics load only after you accept them. We use the resulting aggregated information to understand site performance and improve the website. We do not use enquiry details for direct marketing unless you give separate permission.
Services That Process Data for Us
Web3Forms: quote requests are transmitted through Web3Forms so they can be delivered to us. Web3Forms states that submissions are encrypted at rest and may be retained for up to three years. Read the Web3Forms privacy policy.
Vercel Analytics and Speed Insights: if accepted, these tools provide aggregated website usage and performance metrics. Vercel states that Analytics does not associate data with an IP address and discards its temporary session identifier after 24 hours. Read Vercel’s Analytics privacy information.
International Transfers
Some suppliers may process data outside the UK. Where this occurs, we rely on the supplier’s stated safeguards, such as an adequacy decision or approved standard contractual clauses, as applicable.
Cookies and Local Storage
We do not use advertising cookies. Your analytics choice is saved in your browser’s local storage under the key lsh-analytics-consent. It is used to remember whether optional analytics may load and can be removed by clearing this site’s browser data.
How Long We Keep Information
We keep enquiry and quote records for as long as reasonably needed to respond, manage any resulting booking, resolve disputes and meet legal or accounting obligations. Retention depends on whether an enquiry becomes a booking and the nature of the correspondence. Web3Forms states that it may retain submissions for a maximum of three years. We delete or anonymise information when it is no longer needed, subject to any legal requirement to retain it.
Your Rights
Depending on the circumstances, you may have rights to access, correct or erase your personal data, restrict or object to its use, and receive a portable copy. You may also withdraw an analytics choice by clearing this site’s browser data. These rights are not absolute and exemptions may apply. Contact us using the details above to make a request.
You may complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concern first.
Required Information and Automated Decisions
Required form fields are needed so we can assess and respond to your enquiry. If they are not provided, we may be unable to prepare a quote. We do not use the information submitted through this site for automated decision-making or profiling.
Changes to This Policy
We may update this notice when our website, suppliers or processing activities change. The current version and update date will remain available on this page.